Privacy Policy

Effective Date: January 1, 2026

Website: shopsmithunlimited.com

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you browse our store, make a purchase, or communicate with us, we may collect the following types of information:

Personal Details: Your name, billing address, shipping address, email address, and phone number provided when placing an order or creating an account.

Order & Customization Details: Information required to fulfill custom or handmade orders, including custom text, specifications, design preferences, and instructions.

Payment Details: Payment information (such as credit card details) is collected and processed securely through our third-party payment processors. We do not store full payment card numbers on our servers.

Device & Usage Data: Information automatically collected when you access our site, including your IP address, browser type, operating system, referring URLs, and browsing activity via cookies or similar tracking technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

Order Fulfillment: Processing transactions, crafting custom items, fulfilling and shipping orders, and sending order confirmation and tracking updates.

Customer Support: Responding to inquiries, order status requests, and providing support for custom design inquiries or returns.

Marketing Communications: With your consent, sending newsletters, promotional offers, and updates about new product launches or sales. You can opt out at any time.

Site Improvement: Analyzing website traffic and usage trends to improve store performance, navigation, and customer experience.

Legal Compliance: Complying with applicable legal obligations, tax reporting, and preventing fraudulent transactions.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers necessary to operate our business:

E-Commerce & Payment Processors: Platforms and payment gateways that facilitate secure payment processing.

Shipping & Fulfillment Services: Courier and postal services used to ship packages to your address.

Analytics & Marketing Tools: Third-party services that help us analyze website performance or manage email marketing campaigns.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, keep items in your shopping cart, and gather analytics data. You can choose to disable cookies through your browser settings, though doing so may affect certain features or functionality of our site.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including fulfilling orders, satisfying legal or tax obligations, and resolving disputes.

7. Your Rights

Depending on your location, you may have the right to:

 Access the personal information we hold about you.

 Request corrections to inaccurate or incomplete information.

 Request the deletion of your personal data, subject to legal exceptions.

 Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Updates will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Email: tan@shopsmithunlimited.com